Send a mapping request via Instrument Escort
You can contact our mapping team directly to request the mapping for an instrument.
We are constantly extending the mappings in TradersYard X and synchronizing updates. Yet it might happen that you are working in InstrumentEscort and find an instrument that doesn´t work correctly or is not mapped yet, we recommend sending a request to our mapping team.
You can send this message directly from the InstrumentEscort via the “Submit corrected mapping”-button.
The advantage over the regular support request is that all instrument properties are included in this message and that it is sent directly to the responsible department.